Case study

How X-Zone Saved Hours on Shopify Invoicing with Order Printer Pro

X-Zone New Zealand - Order Printer Pro
X-Zone New Zealand - Shopify Order Printer Pro app

X-Zone New Zealand began with a bold idea. What started as a muscle recovery formula for performance horses evolved into a line of natural, vegan products made for people who refuse to be limited by pain. Founded by longtime friends in West Auckland, the company was built on a promise of healing, authenticity, and respect for nature.

Today, X-Zone is a 100% New Zealand–owned brand helping people rise above pain, rediscover well-being, and reclaim their energy. Their guiding principle, “do no harm,” shapes everything from their product ingredients to their business decisions.

The Challenge: Growing Pains in Invoice Management

As X-Zone’s brand and wholesale partnerships expanded, the team faced a new operational challenge: creating professional, tax-exclusive invoices for consignment partners before a sale was finalized. Shopify’s default tools couldn’t accommodate this unique process.

They had been manually creating draft order invoices, a process that consumed hours each week and complicated inventory tracking.

“We didn't have any other way to send invoices to customers who sell on consignment. They need an invoice set up with wholesale and tax-exclusive prices to enter into their system.”

For a small business where every minute counts, manual invoicing had become a significant drain on time and resources.

The Solution: Order Printer Pro’s Flexible Approach

Invoice - Shopify Order Printer Pro

When X-Zone discovered Order Printer Pro, they immediately saw how it could transform their workflow. It was the only invoicing app that allowed them to print invoices directly from draft orders, essential for their consignment operations.

“Order Printer Pro seemed to be the only app that we could use to print invoices from draft orders in our Shopify store. Really handy for our customers who sell on consignment.”

The setup was quick and straightforward. Within minutes, the app was running smoothly, and when X-Zone needed help customizing their templates, the Order Printer Pro support team provided fast and accurate guidance.

“It was super easy to set up and integrate with our Shopify store. The support was amazing. We needed some tweaks to our invoice templates and Order Printer Pro responded really quickly with the code we needed.”

Implementation: Quick Setup, Immediate Benefits

The X-Zone team transitioned from manual invoice creation to automation almost immediately. The combination of simple setup, customizable templates, and responsive support made the shift smooth and effective.

Most Valued Features

  • Printing Draft Order Invoices: X-Zone can now create invoices directly from draft orders — saving hours of manual work each week.
  • Customizable Templates: The app lets them tailor layouts and include all required details for consignment partners.
  • Fast and Responsive Support: Quick, clear assistance ensured their invoices always looked and worked perfectly.

Results: Measurable Impact Across Key Metrics

With Order Printer Pro, X-Zone eliminated manual invoice creation entirely. What once required hours of repetitive work now happens in a few clicks.

“We have saved hours and hours of time. As a small business, we are time poor, this app changed that.”

Invoices now look consistent, professional, and accurate. The absence of customer complaints is proof that every invoice includes what’s needed.

“We haven't received any feedback from customers and we take that as a good sign, meaning the invoices have everything they need.”

Beyond time savings, the app has brought structure and reliability to their invoicing process, giving them confidence in every transaction.

“We are definitely more efficient with less manual work. Absolutely key to a small business. Just what we needed — excellent 5-star service.”

Why X-Zone Recommends Order Printer Pro

X-Zone calls Order Printer Pro a game changer for small businesses handling consignment or wholesale orders. The ability to print invoices from draft orders simplified their operations and gave them time to focus on customers and growth.

“Definitely the ability to print invoices from draft orders is a game changer for us at X-Zone.”

Helping Shopify Merchants Save Time and Work Smarter

Order Printer Pro gives Shopify merchants full flexibility in creating and sending invoices. Whether handling consignment, B2B, or wholesale orders, it helps generate professional PDF invoices that fit any workflow.

X-Zone New Zealand’s story proves how the right tool can unlock efficiency, reduce manual work, and improve operations for both merchants and their customers.

Try Order Printer Pro for FREE!

Want to learn more about how Order Printer Pro can simplify your Shopify store’s invoicing process? Explore our features and start your free trial today.

Follow X-Zone New Zealand on Instagram to see how they continue helping people live pain-free, naturally.

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